Supply Chain Management

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Functional Specification



AD Order Management Module


  • Online Order Placement
  • Online Order Status Check
  • View live product prize
  • Check Credit limit and pending payments
  • View Discounted products / Product Schemes
  • Order Amendment
  • Order Scheduling
  • Order Cancelation
  • Order as per Customer’s required pack size
  • View Delivery Terms like Std. Delivering charges or free delivery for some amount of goods.
  • Payment Terms for Order
  • Auto E-Mail for Order Confirmation with system generated Reference Order Code and other necessary details to Ad/CA and FF
  • Can submit Inquiry Form for product Prescription and Product range information
  • Saleable / Non Saleable Return Order management
  • Contact details of valued Hospitals/Institutions/Nursing Homes/Path Labs/Chemist
  • Can send suggestion, feedback as well as complain to HO/Admin
  • Secondary Sales Management
  • Can View Dispatch details after Order proceed
  • Can View Company’s news

Admin Module


  • Manage Users and their rights i.e. AD.
  • Integration control sub module for Field staff users
  • Can view Secondary sales
  • Manage News and Events

Sales Force Integration Module


  • Processing of Placed Order
  • Put updates for Order placed by AD
  • Manage Order delivery and Update estimated delivery time
  • Update Order dispatch detail
  • Reminder for Payments
  • Can view Sales of Product
  • Track Secondary Sales
  • View Order Status Info
  • Reminder service for valued AD/customers
  • Get updates on Scheme / Discounted Product information
  • Can update/ Provide feedback for competitor Product Information through market analysis
  • Link to product catalog
  • Request for new AD / Customers to become valuable customer for company through SFA solution

Secondary Sales Module


  • To keep track of the products, which is being sold by Distributor to Hospitals/Institutions/Nursing Homes/Path Labs/Chemist
  • Can enter secondary Sales against Primary Sales
  • Inventory Tracking at Authorized Distributor
  • Can View Primary vs Secondary Sales, State wise, Territory wise, product wise detail as well as summary report

Extra Utility


  • News and Events
  • Dash board utility

SMS Utility


  • To send SMS for approvals
  • Sending SMS for business related updates

User Manual


  • Comprehensive User manuals for each and every level users